Terms of Service
Where the context so admits, Mimi VPA and the Client will jointly be referred to as Parties, and severally be referred to as Party.
1. Mimi VPA is a Virtual Personal Assistance service, carrying on the business of assisting Clients in ease of doing business through their expansive and ever-growing database of Virtual Personal Assistants (VPA).
2. The Client is a reputable Business/Organization/Company/individual willing and desirous of Utilizing the services of the Mimi VPA based on option of Plans and Pricing
NOW THIS AGREEMENT WITNESSES AS FOLLOWS;
In consideration of the terms of this Agreement and the mutual understanding of the parties, Parties agree as follows:
1. OBLIGATION OF MIMI VPA
1.1 Assess and provide skilled and qualified VPA’s to the prospective client in line with the plan and prize that was chosen;
1.2 Ensure that the VPA is diligent in their duty to the client and of Good character;
1.3 Details of the Client provided to Mimi VPA, shall remain strictly confidential and Mimi VPA shall not use the information acquired without the consent of the Client
2. OBLIGATION OF THE CLIENT
2.1 Select a Plan from the Mimi VPA website catalogue and follow the directions as provided;
2.2 Adhere to the terms of the Plan selected and utilize the VPA for services paid for only;
2.3 Provide VPA with all the necessary information and tools required to carry out the duties assigned to them to the satisfaction of the Client;
3. EXCLUSIVE RIGHT
Mimi VPA genuinely appreciate all our clients and so we do our best to accommodate you at all times. Notwithstanding, we also request that you be polite to our Virtual Personal Assistant at all times. Verbal abuse, any form of Harassment, aggressive language and habitual unprofessional behaviour will not be tolerated.
We reserve the right to refuse service at any time to any client who displays improper behaviour without the option of a refund.
4. TERMS OF AGREEMENT
4.1. The Client will be assigned a VPA upon completion of selected Plan and payment;
4.2. The client shall pay the agreed fees on the 1st of every month into the account furnished through one of the payment methods provided;
4.3. The Job will be strictly remote;
4.4. The VPA will observe public holidays in Nigeria;
4.5. After being with the client for a period not less than 6 (six) months’, the VPA will be entitled to a paid vacation time of 21 days;
4.6. The VPA will give the Client a 1 (one) month notice of intention to resign and Mimi VPA shall replace the VPA with another competent and skilled VPA;
4.7. Any bonus the Client gives to the VPA will be remitted in full to the VPA, on their next pay.
The consideration of this Agreement shall be based on the Plan and Pricing as agreed between Mimi VPA’s catalogue.
6. UTMOST GOOD FAITH
This Agreement is governed by the principle of utmost good faith and is concluded on mutual trust leading the relationship between the Parties hereto as well as warranty by the Client not to poach the services of the VPA without Knowledge and Consent of Mimi VPA.
7.1 Without Prejudice to the terms of this Agreement, where the Client elects to employ the VPA directly, the client can do so under the following conditions:
7.1.1 the VPA must have been assigned and worked for the Client for a period of 6 (six) months before they can be eligible for this option;
7.1.2 The client shall pay the equivalent of 1 (one) month of the VPA's salary to Mimi VPA.7.1.3 The commission shall be paid upfront or in equal instalments over a period of 2 (two) months.7.2 Once the above conditions has been complied with, the VPA ceases to be a member of Mimi VPA and all business ties will be severed.
8.1 This cooperation is valid for 1 (one) month, commencing from the effective date, and is renewable upon agreement of terms by both party;
8.2 This Agreement may be terminated:
8.2.1 In the event that Client breaches the terms of this Agreement and fails to remedy the breach within five (5) days of receiving notice to remedy the breach;
8.2.2 Upon expiration of the term stated in clause 7.1; or
8.2.3 joint agreement of the Parties to terminate this Agreement; or
8.2.4 Either Party may terminate this Agreement with immediate effect, without cause upon a 1(one) month written notice to the other Party.
9.1 Mimi VPA undertakes that it shall not at any time during this Agreement, and after termination of this Agreement, disclose to any person any Confidential Information. For the purposes of this Agreement, all information, documents or data in relation to the Client including this Agreement, and any information concerning its business, affairs, customers, clients or suppliers or of any member of the group of companies to which it belongs shall be deemed to be confidential and/or proprietary information (“Confidential Information”), and shall remain and be utilized solely and exclusively for the ultimate actualization of the objective of this Agreement
9.2 Mimi VPA may disclose the confidential information:
9.2.1 to its employees, officers, representatives or advisers who may need to know such information for the purpose of carrying out its obligations under or in connection with this agreement. and shall ensure that its employees, officers, representatives or advisers to whom it discloses the Confidential Information comply with this Clause 3; and
9.2.2 as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority. with prior written notice to the disclosing party as is reasonably possible under the circumstances.
10. REPRESENTATIONS and WARRANTIES
Each Party represents and warrants in relation to itself, to the other Party, that: It has all requisite corporate power and authority to execute, deliver and perform its obligations under this Agreement and has been fully authorized by all requisite corporate actions to do so; and the person signing this Agreement is duly authorized and has legal capacity to execute and deliver this Agreement.
11.1 In the event of a conflict arising between the assigned VPA and the Client due to incompatibility, failure to deliver on tasks and duties, or for any other cause or reason, such conflict shall be reported to Mimi VPA for resolution;
11.2 Where a resolution cannot be achieved, Mimi VPA shall promptly exchange the VPA by assigning another VPA of similar caliber and expertise.
12. APPLICABLE LAW
This Agreements validity, interpretation, construction and performance shall be governed in accordance with the laws of Federal Republic of Nigeria.
13. DISPUTE RESOLUTION
In the event of a dispute between the Mimi VPA and the Client with respect to any issues arising out of or relating to this Agreement, of which resolution has not been effected within 30 (Thirty) days through Negotiations between the Parties, such shall be settled by a Sole Mediator appointed by the Lagos State Multi-door courthouse Rules. Any costs and fees other than Solicitors fee associated with the mediation shall be shared equally by the parties. The Place and seat or Location of the mediation shall be Lagos, Nigeria and shall be conducted in English.